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We collect only what we need, use it only as intended, and never share it without a reason. Here is how it all works.
Who This Is For
This website is intended for individuals aged 18 and above. We do not knowingly collect information from minors. If you believe a minor's details have been submitted through our site, please reach out and we will remove them promptly.
What We Collect
When you browse or place an order, we may collect:
– Full name
– Email address
– Phone number
– Delivery address
– Payment information processed securely by third-party gateways. We do not store card numbers, CVVs, or any sensitive payment credentials.
– Browsing data via cookies, as described below.
How We Use It
Your information is used only for the following:
– Processing and delivering your order.
– Order confirmations, shipping updates, and tracking details.
– Responding to queries and support requests.
– Improving your experience on our site.
– Updates on new collections or offers only if you have opted in. Unsubscribe at any time via the link in any email, or by writing to us directly.
We do not sell, rent, or share your information with any third party for marketing purposes.
Payment Security
Payments are handled entirely by trusted, secure third-party gateways. We do not store, access, or view your card details at any point. All transactions are encrypted to payment industry standards.
Data Sharing
We share your information only where necessary to fulfil your order:
– With courier and logistics partners, for delivery.
– With payment processors, to complete your transaction.
– With our website service providers, for operational needs.
Each partner may only use your data for their defined role, nothing beyond that.
Third-Party Links
Our website may link to third-party platforms, including social media. We are not responsible for their data practices. This policy applies only to our website and services.
Cookies
We use cookies to understand how visitors use our site and to improve your experience. Manage or disable them through your browser settings at any time. Some features may not function correctly with cookies disabled.
Security
We follow standard security practices to protect your information from unauthorized access or disclosure. While no system can guarantee complete security, we take consistent and reasonable steps to keep your data safe.
Your Rights
You may at any time:
– Request access to the information we hold about you.
– Ask us to correct anything inaccurate.
– Request deletion of your data, subject to requirements under Indian law.
Email us at Lycheelabel00@gmail.com. We will acknowledge within 7 business days and aim to resolve within 30 days.
Retention
We keep your information only as long as necessary to fulfil the purposes described here, or as required by Indian law. Order records are retained for a minimum period for tax and accounting compliance.
Updates
This policy may be revised from time to time. Changes appear here with a new effective date.
Need help?
Email Lycheelabel00@gmail.com
Brand Lychee Label
Response time Within 2 business days
